Monday, October 31, 2011

holds

When checking-in items that have holds please ensure that the hold slip matches the reserved item. We have had a number of items recently where the hold slip did not match the item. This is frustrating to both customers and staff involved. Please review the process you use and check that the slip and item match.

Sunday, October 23, 2011

public printing

Customers using the public computers can now choose black and white or colour printing more easily by selecting the preferred icon on the print screen... sweet!